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Glazer-Kennedy-Style Marketing Summarized
It's all about results. Not opinions. A
governing principle is that your friends', peers', competitors', trade
associations', employees', spouse's, mother-in-law's opinions, even your
own opinions, do NOT count. The only votes that count are accompanied by
money.
There are three fundamentals to ALL
successful marketing, of equal importance to one another. One: MESSAGE;
what you say about yourself, your products, services, offers,
guarantees, company, features, benefits, customers, etc. that is
compelling and magnetic to a particular audience. Two: MARKET; who you
choose to craft the message for, and deliver it to. Three: MEDIA; how
you get the message to the market in a way that is effective, efficient
and affordable.
Assumptions verboten. Do not assume your
mail will be opened, your ads read. Do not assume your customers
remember your story or believe your promises. Instead, think and act as
if they do not.
Direct-response ONLY. Brand-building, if
it occurs, is happy by-product, not purpose. Image is sacrificed for
impact. Nothing that cannot be accurately, ruthlessly tracked, measured
and held accountable ever done.
Long copy. "Experts" and the ignorant
(often the same people) keep insisting that long copy is dead', .that
"our clientele" is too dumb/too busy/etc. to read long copy, ..that
times have changed and short copy is in, etc., etc. ad nauseum. They
said this in 1940. 1950. 1960. 1970. 1980. 1990. 2000. 2007. Wrong
before, wrong now. EMPIRICAL EVIDENCE PROVES VIRTUALLY WITHOUT EXCEPTION
that long copy sells more. Bring me any actual control' using brief,
short copy, let's make a $50,000.00 wager, I'll replace it with long
copy, re-test, loser pays.
Ugly, clunky, odd outperforms pretty,
elegant, normal. Same control' wager is available.
One-step, one-hit marketing is stupid.
If you are going to mail one flyer and stop, stop before you mail the
one flyer. Repetition - but not dumb ad agency, image, brand repetition
- is absolutely REQUIRED to get maximum response, usually just to get
satisfactory response. ALL marketing message deliveries should be done
in message-linked, strategically timed SEQUENCES, usually multi-media.
(Example: 3 letters, each 15 days apart; FAXes and e-mails in between;
voice broadcast before and after 3rd mailing.)
No media is different. Whether the
Yellow Pages, Val-Pak, a flyer stuffed under a windshield wiper, a web
site, etc., what works, works; what doesn't, doesn't. Copy that sells is
copy that sells.
No business is different. You
think yours is. Such thinking severely limits, restricts, strangles you.
No market is different. People are moved
to respond and to buy by exactly the same collection of E-FACTORS (see:
Midas Touch Selling), emotions, benefits and arguments, whether they are
Fortune 500 CEO's or factory workers, rich or poor, educated or
uneducated, young or old, etc.
Discrimination. The antiquated but still
popular sales axiom is: it is easier to sell to those who are not
interested than it is to find those who are interested. My marketing
does the opposite: protects and preserves your resources and time, to
sell only to those who are highly interested. And to, as quickly and
cheaply as possible, repel those who aren't. There's no bonus given at
the bank for degree of difficulty; the easy sale pays the same
commission as the hard one.
A Few of Dan's Most Popular Books Include:
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Vela, Glendale/Pasadena Local Chapter | All Rights Reserved |
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